Talkdesk
Cloud-based contact center software for businesses, where AI agents and human agents work from the same customer context, enterprise knowledge and business workflows. It markets this approach as Customer Experience Automation (CXA).
Enterprise softwareCloud contact center softwarePalo Alto, United States
FoundersSince 2011
- Valuation
- $10B
- Total raised
- $498M
- Last round · Sep 2025
- Debt financing
- Founded
- 2011
- Employees
- 1,363
- Quarters in VP50
- 3
Valuation
| Round | Date | Post-money valuation | Raised | Led by |
|---|---|---|---|---|
| Series B | Oct 3, 2018 | $1.0B | $100M | Viking Global Investors |
| Series C | Jul 23, 2020 | $3.0B | $143M | Unknown |
| Series D | Aug 12, 2021 | $10B | $230M | Unknown |
Post-money valuation at each priced round. Log scale.Hover a point for the round
Updated
In VP50
- Q4 2023: no place
- Q1 2024: no place
- Q2 2024: no place
- Q3 2024: no place
- Q4 2024: no place
- Q1 2025: no place
- Q2 2025: no place
- Q3 2025: no place
- Q4 2025: no place
- Q1 2026: no place
- Q2 2026: no place
- Q3 2026: no place
- Q4 2026: no place
Place by quarter since Q4 2023. Best place #42, in Q4 2020.
Funding rounds
DateRound · leadRaisedValuation
Sep 2025Debt financing$95M—
Aug 12, 2021Series D$230M$10B
Jul 23, 2020Series C$143M$3.0B
May 22, 2012Seed$0M—
2011Grant$0M—
Team
Tiago PaivaFounder, CEO- Cristina FonsecaCo-founder
- Munil ShahChief product/technology/customer officer
- Albert CaravelliCRO
- Neville LetzerichCMO
- David MiddlerChief legal officer
